Legal
Privacy Policy
Effective Date: September 1, 2026
Our Commitment to Your Privacy
At Experiencing Wellness, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Our goal is simple: to use your information only in ways that help us serve you better while safeguarding your privacy.
We believe your personal information belongs to you. We collect only the information reasonably necessary to provide our services, communicate with you, and improve your experience. We do not sell your personal information to third parties.
Information We Collect
Depending on how you interact with us, we may collect information such as your name, email address, phone number, mailing address, date of birth (when needed for services), emergency contact information, appointment history, membership information, payment information processed through secure third-party providers, and wellness questionnaires or information you voluntarily provide during consultations or wellness evaluations.
We may also collect technical information such as your IP address, browser type, device information, pages visited, and general website usage information collected through cookies and analytics tools.
How We Use Your Information
We use your information to schedule and manage appointments, communicate regarding appointments and memberships, provide personalized wellness services, process payments, respond to questions, improve our website and client experience, send newsletters or educational information if you choose to receive them, and comply with applicable legal obligations.
Wellness Information
Some services involve collecting wellness-related information that helps personalize your experience. This information is used solely to support your wellness journey and is maintained as confidential business information. It is never sold.
Scheduling, Client Records, and Privacy
Appointments, memberships, and client records may be managed using secure third-party software platforms selected by Experiencing Wellness, including Mangomint.
Mangomint provides HIPAA-compliant features designed to help protect client information, and Experiencing Wellness is committed to maintaining appropriate administrative, technical, and physical safeguards for the personal information entrusted to us. We work with trusted technology providers that employ industry-standard security measures to help protect client information.
AI-Assisted Wellness Services
Some services, including Aumbio, incorporate AI-assisted software to analyze wellness information and generate personalized wellness reports and recommendations.
These tools are intended to support your wellness experience by helping practitioners interpret assessment information and develop individualized wellness plans. AI-generated information is reviewed as part of your consultation and should not be interpreted as a medical diagnosis or a substitute for professional medical advice.
Payment Information
Payment information is processed through secure third-party payment processors. Experiencing Wellness does not store complete credit card numbers on our servers.
Email Communications
If you subscribe to our newsletter or educational content, we may periodically send wellness education, new services, events, special offers, and membership updates. You may unsubscribe at any time using the link provided in our emails.
Cookies and Analytics
Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, enhance user experience, and measure the effectiveness of marketing efforts. You may adjust your browser settings to disable cookies, although some features may not function properly.
When We Share Information
We do not sell your personal information. We may share limited information only when necessary with trusted service providers such as scheduling software, payment processors, email communication services, website hosting providers, and technology vendors supporting our operations. We may also disclose information when required by law.
No mobile information will be obtained from or shared to third parties and/or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. In order to receive text messages, you must opt-in. You can always decline or stop receiving messages by responding “STOP” at any time. For more information, reply ‘HELP’. Message and data rates may apply. Message frequency varies.
Protecting Your Information
We take reasonable administrative, technical, and physical safeguards to protect the personal information entrusted to us. While no system can guarantee absolute security, we continually work to protect your information from unauthorized access or disclosure.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding the personal information we maintain about you, including the right to request access to, correction of, or deletion of your personal information, subject to applicable law.
You may also request updates to your contact information or opt out of marketing communications. To make a request, please contact us using the information below.
Children’s Privacy
Our services are generally intended for adults. We do not knowingly collect personal information online from children under 13 years of age without appropriate parental consent.
Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time as our services evolve or legal requirements change. The updated version will always be posted on this page with a revised effective date.
Contact Us
Experiencing Wellness
3514 Clinton Parkway, Suite I-4
Lawrence, KS 66047